You are reading this privacy policy because you are sharing your personal data with us. This data will be used solely for the purposes of our core business.
Brucan Pubs Ltd is UK based public house/bar/restaurant company. Mention of Brucan Pubs Ltd also encompasses The White Oak.
We take data protection very seriously and understand the importance of protecting your privacy and Personal Information. “Personal Information” is information that identifies you as an individual such as your name, date of birth, email address, phone number.
We collect and use your Personal Information in accordance with this our Privacy Policy.
The majority of the Personal Information you provide to us freely & directly when you complete our feedback form or make a reservation directly with our company. We also receive your data indirectly from online booking agents; these companies are responsible for issuing to you their own privacy policy and data processing information.
Employee data is gathered through employment & recruitment processes.
It is not likely that we will ask you for further information or through any other method.
Please do not submit such Personal Information to us if you do not wish us to collect it.
Personal Information we collect about you may include the following:
Consent
Brucan Pubs Ltd processes your data with your own consent in circumstances such as; when you have given your details voluntarily in a feedback/review context or entered into a marketing/promotion setting. When we ask for your consent, it is to store your data on our secure booking/marketing software in order to confirm future bookings or inform you of any company updates. You have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.
The processing is necessary to fulfil a contract
For example, contractual requirements such as making reservations or bookings with Brucan Pubs Ltd. or via third party booking sites. Or relating to employees of Brucan Pubs Ltd; we require your personal data to create an employee profile for training, employment & payment purposes.
Legitimate Interest
Brucan Pubs Ltd also processes your data when it is in our legitimate interests to do this and when these interests are not overridden by your data protection rights.
The processing is necessary because of a legal obligation that applies
Brucan Pubs Ltd may process your data to comply with our legal and regulatory obligations e.g. preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies
Brucan Pubs Ltd may make Personal Information available to:
Our service providers
This includes external third-party service providers, such as accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; printing, advertising, marketing and market research and analysis service providers; document and records management providers; technical engineers; data storage and cloud providers and similar third-party vendors and outsourced service providers that assist us in carrying out business activities.
Governmental authorities and third parties involved in court action
We may share Personal Information with governmental or other public authorities (including, but not limited to, workers’ compensation boards, courts, law enforcement, tax authorities and criminal investigations agencies); and third-party civil legal process participants and their accountants, auditors, lawyers and other advisors and representatives as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our group companies; (f) to protect our rights, privacy, safety or property, and that of our group companies, you or others; and (g) to allow us to pursue available remedies or limit our damages.
Other third parties
Occasionally, we may share Personal Information with other third parties. We will always do this under contract and in accordance with your instructions.
We use Personal Information to do some or all of the following:
Personal Information which you supply to us is stored and kept inside the European Economic Area.
However, due to the nature of our clients and the technologies required, your Personal Information may be transferred to third party service providers outside the EEA, in countries where there may be a lower legal level of data protection. In such situations, we transfer the minimum amount of data necessary, anonymise it where possible and enter legal contracts to aim to ensure these third parties handle your Personal Information in accordance with this Privacy Policy and the European levels of data protection.
You can request to have your profile/details de-activated or delete your data account at any time if this does not conflict with our legal record keeping obligations.
In order to do this you can send an email to our Data Protection Officer (DPO) (see below) with your request. Please do not forget to tell us who you are and what action you wish us to take.
We are committed to keeping your personal data safe and secure from unauthorised access to or unauthorised alterations, disclosure or destruction of information that we hold.
Our security measures include: -
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties to which Brucan Pubs Ltd associate. Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations or any other software application developer or provider, social media platform, operating system or wireless service provider, or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with Brucan Pubs Ltd.
The data controller responsible for your information is Nick Solomides, nick@brucanpubs.com
If you have any questions about this policy or our use of your Personal Information you can contact us via the website: www.brucanpubs.com or write to the Data Protection Officer, Brucan Pubs Ltd, The Greene Oak, Oakley Green, Windsor, Berkshire, SL4 5UW. If you do not think we are handling your Personal Information adequately, you have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, are available at https://ico.org.uk.
We review this Privacy Policy regularly and reserve the right to make changes at any time to take account of changes in our business and legal requirements. We will place updates on our website.
We’d love to keep you up-to-date on our exciting seasonal events, special offers and new dishes. We promise to keep your information safe, never pass it on to 3rd parties and of course you can unsubscribe at anytime.
The Pound, Cookham,
Maidenhead SL6 9QE
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